FAQ - Snippets | Space - Multipurpose Responsive Template

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Frequently Asked Questions

You can purchase the themes on Bootstrap Themes via any major credit/debit card (via Stripe) or with your Paypal account. We don't support cryptocurrencies or invoicing at this time.

Can I cancel at anytime?

If you'd like a refund please reach out to us at themes@getbootstrap.com. If you need technical help with the theme before a refund please reach out to the seller first and they can get in touch with us if they're unable to resolve the issue.

How do I get a receipt for my purchase?

You'll receive an email from Bootstrap themes once your purchase is complete.

Which license do I need?

There are three license types - Standard, Multisite, and Extended. We've provided the table below for a quick look at the difference between the them, as well as a few examples of ways each license could be used. If you'd like more of the nitty-gritty details you can find them below and always feel free to reach out with any questions you have at themes@getbootstrap.com.

How do I get access to a theme I purchased?

If you lose the link for a theme you purchased, don't panic! We've got you covered. You can login to your account, tap your avatar in the upper right corner, and tap Purchases. If you didn't create a login or can't remember the information, you can use our handy Redownload page, just remember to use the same email you originally made your purchases with.

Upgrade License Type

There may be times when you need to upgrade your license from the original type you purchased and we have a solution that ensures you can apply your original purchase cost to the new license purchase.

Still have questions?

Contact our friendly support team

              
                <!-- FAQ -->
                <div class="container content-space-1">
                  <div class="text-center">
                    <img class="mb-5" src="../assets/svg/illustrations/oc-looking-for-answers.svg" alt="Illustration" style="max-width: 15rem;">
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                  <!-- Heading -->
                  <div class="w-lg-65 text-center mx-lg-auto mb-7">
                    <h3>Frequently Asked Questions</h3>
                  </div>
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                    <div class="accordion accordion-flush" id="accordionFAQEg1">
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                      <div class="accordion-item">
                        <div class="accordion-header" id="headingOneEg1">
                          <a class="accordion-button" role="button" data-bs-toggle="collapse" data-bs-target="#collapseOneEg1" aria-expanded="true" aria-controls="collapseOneEg1">
                            What methods of payments are supported?
                          </a>
                        </div>
                        <div id="collapseOneEg1" class="accordion-collapse collapse show" aria-labelledby="headingOneEg1" data-bs-parent="#accordionFAQEg1">
                          <div class="accordion-body">
                            You can purchase the themes on Bootstrap Themes via any major credit/debit card (via Stripe) or with your Paypal account. We don't support cryptocurrencies or invoicing at this time.
                          </div>
                        </div>
                      </div>
                      <!-- End Accordion Item -->

                      <!-- Accordion Item -->
                      <div class="accordion-item">
                        <div class="accordion-header" id="headingTwoEg1">
                          <a class="accordion-button collapsed" role="button" data-bs-toggle="collapse" data-bs-target="#collapseTwoEg1" aria-expanded="false" aria-controls="collapseTwoEg1">
                            Can I cancel at anytime?
                          </a>
                        </div>
                        <div id="collapseTwoEg1" class="accordion-collapse collapse" aria-labelledby="headingTwoEg1" data-bs-parent="#accordionFAQEg1">
                          <div class="accordion-body">
                            If you'd like a refund please reach out to us at <a href="#">themes@getbootstrap.com</a>. If you need technical help with the theme before a refund please reach out to the seller first and they can get in touch with us if they're unable to resolve the issue.
                          </div>
                        </div>
                      </div>
                      <!-- End Accordion Item -->

                      <!-- Accordion Item -->
                      <div class="accordion-item">
                        <div class="accordion-header" id="headingThreeEg1">
                          <a class="accordion-button collapsed" role="button" data-bs-toggle="collapse" data-bs-target="#collapseThreeEg1" aria-expanded="false" aria-controls="collapseThreeEg1">
                            How do I get a receipt for my purchase?
                          </a>
                        </div>
                        <div id="collapseThreeEg1" class="accordion-collapse collapse" aria-labelledby="headingThreeEg1" data-bs-parent="#accordionFAQEg1">
                          <div class="accordion-body">
                            You'll receive an email from Bootstrap themes once your purchase is complete.
                          </div>
                        </div>
                      </div>
                      <!-- End Accordion Item -->

                      <!-- Accordion Item -->
                      <div class="accordion-item">
                        <div class="accordion-header" id="headingFourEg1">
                          <a class="accordion-button collapsed" role="button" data-bs-toggle="collapse" data-bs-target="#collapseFourEg1" aria-expanded="false" aria-controls="collapseFourEg1">
                            Which license do I need?
                          </a>
                        </div>
                        <div id="collapseFourEg1" class="accordion-collapse collapse" aria-labelledby="headingFourEg1" data-bs-parent="#accordionFAQEg1">
                          <div class="accordion-body">
                            There are three license types - <a href="#">Standard</a>, <a href="#">Multisite</a>, and <a href="#">Extended</a>. We've provided the table below for a quick look at the difference between the them, as well as a few examples of ways each license could be used. If you'd like more of the nitty-gritty details you can find them below and always feel free to reach out with any questions you have at <a href="#">themes@getbootstrap.com</a>.
                          </div>
                        </div>
                      </div>
                      <!-- End Accordion Item -->

                      <!-- Accordion Item -->
                      <div class="accordion-item">
                        <div class="accordion-header" id="headingFiveEg1">
                          <a class="accordion-button collapsed" role="button" data-bs-toggle="collapse" data-bs-target="#collapseFiveEg1" aria-expanded="false" aria-controls="collapseFiveEg1">
                            How do I get access to a theme I purchased?
                          </a>
                        </div>
                        <div id="collapseFiveEg1" class="accordion-collapse collapse" aria-labelledby="headingFiveEg1" data-bs-parent="#accordionFAQEg1">
                          <div class="accordion-body">
                            If you lose the link for a theme you purchased, don't panic! We've got you covered. You can login to your account, tap your avatar in the upper right corner, and tap Purchases. If you didn't create a login or can't remember the information, you can use our handy Redownload page, just remember to use the same email you originally made your purchases with.
                          </div>
                        </div>
                      </div>
                      <!-- End Accordion Item -->

                      <!-- Accordion Item -->
                      <div class="accordion-item">
                        <div class="accordion-header" id="headingSixEg1">
                          <a class="accordion-button collapsed" role="button" data-bs-toggle="collapse" data-bs-target="#collapseSixEg1" aria-expanded="false" aria-controls="collapseSixEg1">
                            Upgrade License Type
                          </a>
                        </div>
                        <div id="collapseSixEg1" class="accordion-collapse collapse" aria-labelledby="headingSixEg1" data-bs-parent="#accordionFAQEg1">
                          <div class="accordion-body">
                            There may be times when you need to upgrade your license from the original type you purchased and we have a solution that ensures you can apply your original purchase cost to the new license purchase.
                          </div>
                        </div>
                      </div>
                      <!-- End Accordion Item -->
                    </div>
                  </div>
                  <!-- End Accordion -->

                  <!-- Info -->
                  <div class="text-center">
                    <p class="mb-0">Still have questions?</p>
                    <a class="link" href="../page-contacts.html">Contact our friendly support team <i class="bi-chevron-right small ms-1"></i></a>
                  </div>
                  <!-- End Info -->
                </div>
                <!-- End FAQ -->